Delivery & Returns

Delivery

We aim to dispatch orders within 2 working days with Royal Mail. Shipping costs are as follows:

  • Royal Mail 48 = £3.99
  • Royal Mail 24 = £4.99
  • EU Tracked (3-5 working days) = £10.99
  • International Tracked (5-7 working days) = £14.99  *please note we are not responsible for custom duties or import fees, these will vary dependent on country and be the customer's responsibility*
  • If you have ordered one of our pre-order or delayed shipping items please check the estimated dispatch date on the product page. You will be emailed as soon as your item is dispatched.

 

Returns & Exchanges

Although we are a small business, we believe in the customers' right to return and understand when something doesn’t fit correctly - we’ve all been there! That’s why we are pleased to offer returns and exchanges under the following conditions:

    • Items must be returned within 14 days of delivery.
    • Items must have tags still attached and untampered with.
    • Items must be unworn, with no stains or damage; take care when trying on items to avoid the transfer of makeup, fake tan and white deodorant marks.
    • If an item is returned to us and is not in a condition for resale, we will be unable to accept it and it will be returned to you, so be careful darlings!

How to Return an Item

  • In the unlikely event you wish to return an item, please print and fill out the returns form found on the link below, and return to us in the original packaging - be sure to include the returns form or we won’t know who it's from!
  • Please refrain from ordering multiple sizes/styles at one time as we only create small batches of clothes at a time.
  • As a small business we cannot offer free returns so this postage must be covered by the customer.
  • Please use a form of tracked postage and retain proof of postage for records.
  • Return address: Verdigris LDN, 67 Conway Road, London, N14 7BD, United Kingdom

Exchanges

  • If you wish to exchange an item for a different size, please specify on the exchange form and return your item as instructed above.
  • Once we receive your item we will ship your exchange as soon as possible. If the colour/size is not in stock, we will email you to let you know the sad news :( and provide a refund instead.

*we are not responsible for damaged or lost parcels*

DOWNLOAD RETURNS & EXCHANGES FORM HERE

 

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