Delivery & Returns
Delivery
We aim to dispatch orders within 2 working days with Royal Mail. Shipping costs are as follows:
- Royal Mail 48 = £3.99
- Royal Mail 24 = £4.99
- EU Tracked (3-5 working days) = £10.99
- International Tracked (5-7 working days) = £14.99 *please note we are not responsible for custom duties or import fees, these will vary dependent on country and be the customer's responsibility*
- If you have ordered one of our pre-order or delayed shipping items please check the estimated dispatch date on the product page. You will be emailed as soon as your item is dispatched.
Returns & Exchanges
Although we are a small business, we believe in the customers' right to return and understand when something doesn’t fit correctly - we’ve all been there! That’s why we are pleased to offer returns and exchanges under the following conditions:
- Items must be returned within 14 days of delivery.
- Items must have tags still attached and untampered with.
- Items must be unworn, with no stains or damage; take care when trying on items to avoid the transfer of makeup, fake tan and white deodorant marks.
- If an item is returned to us and is not in a condition for resale, we will be unable to accept it and it will be returned to you, so be careful darlings!
How to Return an Item
- In the unlikely event you wish to return an item, please print and fill out the returns form found on the link below, and return to us in the original packaging - be sure to include the returns form or we won’t know who it's from!
- Please refrain from ordering multiple sizes/styles at one time as we only create small batches of clothes at a time.
- As a small business we cannot offer free returns so this postage must be covered by the customer.
- Please use a form of tracked postage and retain proof of postage for records.
- Return address: Verdigris LDN, 67 Conway Road, London, N14 7BD, United Kingdom
Exchanges
- If you wish to exchange an item for a different size, please specify on the exchange form and return your item as instructed above.
- Once we receive your item we will ship your exchange as soon as possible. If the colour/size is not in stock, we will email you to let you know the sad news :( and provide a refund instead.
*we are not responsible for damaged or lost parcels*
DOWNLOAD RETURNS & EXCHANGES FORM HERE